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  • Report:  #1423504

Complaint Review: Allumaire Cosmetics

Allumaire Cosmetics Unbridled Youth LLC, 7209 Lancaster Pike, Hockessin, DE 19707, BB Health LLC 3556 S 5600 W, #1 - 416, Salt Lake City, UT 84120 I ordered a free sample of 1 product, came to pay & there was a 2nd product added for shipping only of 4.95 & 6.95 Mississauga Ontario

  • Reported By:
    JMM — West St Paul Manitoba Canada
  • Submitted:
    Wed, January 17, 2018
  • Updated:
    Wed, January 17, 2018

Plain & simple - I have been scammed!  On January 1st, I first saw the add on Facebook saying that the Dragons on the TV show Dragons Den bought into this idea of face cream & serum.  Free samples is an understatement!!  When I filled out the online form, I was only wanting 1 product but You could ONLY confirm the order by agreeing to get another product as well!  Only to pay shipping 4.95 + 6.95 + 2.95 (expedited mail).  I figured I would at least try the products for that price.  

Today - I noticed 2 debits to my account 1 for $133.09 from Unbridle Wrinkle Serum; and $131.00 from Bullseye Antiwrinkle Serum.  I called my bank to lodge as dispute as unauthorized purchases.  When I emailed both companies, I received a response from support at Allumaire Cosmetics!  When I phoned Allumaires number - I was on hold for approx 10 minutes and when someone finally answered & I said hello - I heard cluck & hung up!  

I will keep calling to see what resolution they will come up with!  Definitely a huge scam as no mention in the description or sign up page of any additional charges!  I am angry at myself being taken for a fool & these companies need to be stopped!  

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