Complaint Review: Allumiere

An online article about Angelina Jollie's divorce with Brad Pitt led me to an ad that connects Jollie to this Allumiere product.  By the way the article was written, they made it look like Jollie owned the company.  There was a link to a risk free trial of the product that assured the reader that only shipping and handling will be paid.  Nothing more.

The whole ordering process will ask you to get the free trial Allumiere serum plus shipping.  After completing that, a pop-up will say that your order is not complete and asks that you inlcude the other free trial on the Allumiere cream, then another free trial on the Allumiere eye cream.  I managed to decline the last, but ended up paying a $4.95 and $6.95 for shipping on the first two.  The last charge was a little tricky because I missed it and just realized there was an extra charge after they sent me the confirmation email.  This was for a $2.95 shipping assurance.  Total: $14.85 for two items.

I received the products in the mail, but soon realized that the product I thought to be free trials were not free afterall. My credit card was charged of $98.41 and $97.41 for items I did not order.  I called the number attached to the details of the charge in my card and found out that I was charged of the two (supposedly FREE) items.  The person who answered my call said that when I ordered for the free trial, I signed up on a monthly subscription of the product.  This is the part that I am TOTALLY disputing.  First, when I ordered the free trial, there was nothing in the webpage that says that I should agree or sign up to any subscription.  Second, there was nothing that informed me about the retail price or amount of the products for me to agree any subscription to it.  Third, there was no notification that I will be billed within a certain of time other than the shipping charges that I agreed to pay for the free trial.