Complaint Review: allumiere

 Responded to an ad on Facebook for this anti-aging skin cream. Product claimed to be backed by HGTVs Joanna Grimes. The ad stated receive a 30 day sample for cost of shipping which was $4.95. They also recommended another skin product, again as a sample, to go along with the first product for an additional $6.95. I ordered both and the correct charge was made to my credit card. I was not aware of any additional charge after so much time or a continuing "subscription". If there was some language to that effect it was well hidden. I just received my latest credit card statement and there are two charges. One for about $97.86 and one for $98.86. I was shocked!!!! I immediately called my credit card company to block the charges. I was told they've received many complaints about this company but there's nothing they can do because their well hidden terms say if you don't respond back to them in 14 days, they assume you're satisfied with the products and will continue send more. I certainly would NEVER knowingly agree to that. The credit card agent said try to work it out with the company. I did try. Boy did I try!! I finallt managed to get a credit for 50% of their outrageous charge. I am out $100.00. Please be warned about this horrible company