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  • Report:  #1453767

Complaint Review: Allway Store

Allway Store They also use other website names, such as: Allwaystore.com, Suprrice.com, Dudecreative.com, Funnyshopping.net, Magicube.shop, Stephen.store, Myluckygift.com, 1Supershop.com, MyBeauty, Maelove.store, Transcend.store, Qtmdlife.com, Ttotoro.com, Phonete.com, Romancci.com, dailymobilegear.com, Indie-pro, Smiling Girl, Diory, 2Umagic, Best Sellers & Flash Sale, One Fine Day, Histylish, Ger Huntek, Beautiful Mood, Souggy.shop, Mars.com ,new today, Seraphic Lady, Lohastore, and probably others they all have the same email for support, which they never respond to helpandserving@gmail.com took my money for expedited shipping 3-4 days.. showed up 1.5 weeks late, and was sent a plastic toy vacuum guangdong province

  • Reported By:
    KAREN — Tucson AZ United States
  • Submitted:
    Sat, July 28, 2018
  • Updated:
    Sat, July 28, 2018

I ordered a robotic vacuumm/mop with accessories including a charging dock for 49.99, I spent $10.00 extra dolloras for expedited delivery on July 8, 2017.  I received the order on July 23, 2018. 

The package was sent in a small plastic shipping bag which was damaged on the corner of the box.  When I opened it. I was shocked to see it was a very small plastic toy like vacuum that had no working parts. 

I paid through my bank ATM, I did not use Paypal but was told that I had to go through Paypal for resolution.  Paypal is refusing to return my funds per their money back guarantee unless I return it to China. It says on my order under refund policy that unless the item is over $70.00 I do not have to return it to go my money back.

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