Complaint Review: Allways Moving And Storage

Allways Moving and Storage were the worst company I have every used in my life. First, they have hidden fees everywhere.
They charge 1 hour for driving time (which they don't tell you up front)
They charge $39 for shrink wrap and if you don't purchase it the insurance is not included.(Which they also don't tell you upfront)
They are extremely slow and careless
They wont drive over 35 miles an hour so that you have to pay more
They put a huge hole in our brand new couches and they refuse to pay to fix it and wont return our calls now. We spoke with the manager and told him we were going to go to the better business bureau and he didn't even care.

Cslarue22
Chandler, Arizona
U.S.A.