Ally Financial Auto Ally Financial charged me for a total loss auto claim interest incorrectly Louisville Kentucky
This is regarding an auto loan that began 8/13/2019. My vehicle ended up being totaled out b y my insurance company Progressive in 2021. My insurance company made a total payout in June of 2021 for $10,838.95.
Ally took this money and instead of applying it as an early payoff which was requested they applied it as a one month payment. I tried to deal with them to refund me the interest charges for an early payout and they refused. I am looking to get a refund for the interest charges and credit me for the final payment due of $94.30.