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  • Report:  #335515

Complaint Review: Aloette Astral Brands - Sandra Cutlip - Shelia Harbin

Aloette Astral Brands - Sandra Cutlip - Shelia Harbin Aloette refuses to refund tax on products returned so they can sell them again and keep double the tax Kennesaw Georgia

  • Reported By:
    Bellevue Washington
  • Submitted:
    Thu, May 29, 2008
  • Updated:
    Tue, March 31, 2009
  • Aloette Astral Brands - Sandra Cutlip - Shelia Harbin
    2700 Barrett Lakes Pkwy Ste 400
    Kennesaw, Georgia
    U.S.A.
  • Phone:
    800-256-3883 x1329
  • Category:

According to Sandra, the company policy is to only refund the amount of a product returned although there is no indication of this in their return policy. I guess they just want to keep the tax on an item that they didn't sell or to sell it again and keep double the tax. Unbelievable!

Tiffany
Bellevue, Washington
U.S.A.

1 Updates & Rebuttals


Astral Brands

Atlanta,
Georgia,
U.S.A.

Re: Astral Brands / Aloette Not Returning Sales Tax

#2UPDATE Employee

Tue, March 31, 2009

Hello,
I'm the Online Marketing Manager for Aloette and from what I've been made to understand, the non-return of sales tax is not our policy. If you have a specific instance when this had occurred please contact us and let us know.

Thank you

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