Complaint Review: ALPHA LOGISTICS EMS

I purchased a few products from Go Natural Pharmacy (another rip off). I was billed $35 for shipping. I then received an email advising that my order was on hold until I provided additional information. The email was as follows:

As per us customs law and regulations all discreet parcel has to be insured  means the non-commercial shipments having discreet sealed stamp on it can not be released for shipments without formal entry.

In order to clear the mentioned high value shipment , an authorization letter and copy of your passport is needed.

After receipt of these document ,the clearance process will be started by our brokers which it takes 2-3 hours.

Two attachments were in the email requesting me to scan and email my passport along with a 'refundable' $290 insurance coverage fee.