Complaint Review: Alucia

 I ordered a sample of the Alucia Anti-Wrinkle Complex and Luminella Intensive Eye Serum in which I agreed to pay the shipping charges of $5.99 period. Then seven days later a charge was made to my credit card for $98.34. I then called the phone number that was submitted to my bank along with the charge to my account to inquire. I demanded a refund because I did not authorize the transaction and I had to make a cancellation so that they would not ship the product. The product had not shipped, but I was charged a restock fee of $10.00. The total refund to my account after 3 days was $88.34. After receiving this refund, a few days later another charge is made to my credit card for $66.80. So I repeat the process again of contacting the company.