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Alyon Technologies consumer fraud ripoff Norcross Georgia
I was hit with the deceptive business practices of Alyon Technologies. On Dec 11, 2002, I received a spam e-mail from Alyon Technologies. When I openned it, it took me to an adult site. This adult site installed, without my permission, a dialer. This dialer started to run in the background and disconnected me from my ISP. The dialer then proceeded to connect me to a number in Union City, NJ. When the dialer disconnected me from muy ISP, I thought my ISP had dropped the line (this happens sometimes) and reconnected me.
Because I thought it was my ISP dropping the line, I did no make a big deal out of it. When all this happened, Alyon's web page never showed me that the dialer was about to use a per-minute phone number. In fact the web page never explicitly showed me that it was going to disconnect me. A few days later I received a bill for $15.88.
Although, I feel lucky that my bill is low because I disconnected quickly (only 3 minutes), I still think that this charge should not take place. Alyon Technologies should be stopped! I never explicitly told Alyon to connect to a per-minute charge number. I will never pay them for this!!!!
P.S. Alyon Technologies makes is hard for the user to remove the dialer. Alyon does no use the standard installation process. Because of this, the user will NOT see the dialer in the list of installed software in the sytem. I found the dialer in the WIN32 directory of my system. Alyon Technologies should be prosecuted for going inside my WIN32 system directory without my permission.
Juan
Bradenton, Florida
U.S.A.