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  • Report:  #889596

Complaint Review: Amazing Beauty Supply

Amazing Beauty Supply Don't shop here! amazing terms and conditions that free them of ANY responibility Internet

  • Reported By:
    KiKi — decatur Georgia United States of America
  • Submitted:
    Mon, May 28, 2012
  • Updated:
    Tue, May 29, 2012

This site is one of the worst online stores I've ever bought something from in my life. Any who I bought 3 bottles of nail polish. I bought from them because I got everything I wanted of the cheapest price with shipping included and because of thier claim of fast shipping as stated below quoted striaght from thier website.

3. Fast delivery
Orders received before 12:00 noon
PST will usually be shipped the same working day. Orders received after
12:00, placed on a weekend or major holiday will usually be shipped the
next working day. We ship UPS ground, USPS Priority Mail and Parcel
Post/First Class for smaller orders. 


Anywho I bought them on a thursday. I checked day after day and the status for my purchase was PENDING. Mind you this wasn't even a holiday weekend. I tried to contact them through direct customer service you know with the icon on the side of the webpage but they were offline at every hour i checked in.

On Sunday I finally sent them a email I waited until Tuesday and no response and my order status was still pending! Buy now I was extremely pissed so my next email was practically a rant. By that Thursday I still have no response from ANY of my emails. The next email I sent had a slight hint that
I was going to be requesting a refund soon and only because by that time the bank would be closed. On Friday my order status finally changed to PREPARING FOR SHIPPMENT.

I went back to the site today to cancel my account and I for some reason I checked the TERMS AND CONDITIONS.
Anyway it claims that You basically can't get your money back if you request it and because its on a HOST SERVER they can't be responsible for NOT RESPONDING TO YOUR MESSAGES! Thats basically what it says. So they can take your money and hold your items for a whole year and you can't contact them to ask whats taking so long or get your money back. 

I did get my items finally next Wendsday. But I suggest you just stay away from this site.

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