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  • Report:  #1398680

Complaint Review: Amazing LLC

Amazing LLC Amazing LLC MYBTFSKINCRE8664889682 Free Trial appeared to be Autoship Program Salt Lake City Utah

  • Reported By:
    Yurii — Decatur Georgia United States
  • Submitted:
    Fri, September 08, 2017
  • Updated:
    Wed, November 29, 2017
  • Amazing LLC
    32 West 200 South #120
    Salt Lake City, Utah
    USA
  • Phone:
  • Category:

 Choice Renewing Eye cream  was purchased through Walmart promotion center, web site http://www.freetrialdeals.online . The terms and conditions from http://www.freetrialdeals.online/terms/ are not informative. I was sure that this product was a free trial meaning that I do not order it if I don't like it. 

There is no printed on the box information on the manufacture of the merchandise and on the country of origin

It appeared to be a fraudelent authoship  program. The company refer to read their terms & conditions at the website http://mybeautifulscincare.com/terms.php . What you see is  ”This site can’t be reached, mybeautifulscincare.com’s server DNS address could not be found.” 

I received the product from ChoiceEyeCream, PO Box 25380, Santa Ana CA 92799-5380. This address does not match the address of the company, which charged my cedit card. I don’t know yet with what company I’m dealing with. They don’t identify themselves. This resulted in full confusion. I was unable to identify the seller and give a call to unsubscribe. 

They totallly charged me $269.55  and $4.95 for shipping and handling

Before filing this dispute I called 888-508-6860 or 877-748-6652 (don’t remember exactly) and spoke to someone.  I offered them to return all received merchandises (they were not open and are in original boxes) for my own cost.  My offer was declined and therefore I filed a dispute to my credit card. 

The dispute was resolved in favor of the merchand. The bank recommended to contact the seller.  I can't find the phone number or e-mail of the company

Summary: the company did not provide all necessary information and violated my consumer rights. Their business model is fraudulent. 

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