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  • Report:  #1474729

Complaint Review: Amazon

Amazon Amazon Book Marketing Amazon Kindle Book Program Kindle Direct Publishing Kindle Direct Publishing UK Amazon retains Author royalties by using false data, yet they have been paid... Seattle WA

  • Reported By:
    Marq — Sunrise FL United States
  • Submitted:
    Tue, March 05, 2019
  • Updated:
    Wed, March 06, 2019

1. Response to having my Bank to accept International payments, phishing, constant excuses, year after year. Prior years using they are in the UK now??

Dear Abu,This is NOT the way to do business. I cannot give you my account information, nor ask ,y Bank to accept International Payments. This is the same "wall of ignorance" by which I closed my account with Amazon. Amazon received its money but is concocking a way NOT to pay royalties to its Partners/Affiliates. The correct way is for you to compensate or forward compensation is to: 1.send a check to me immediately.2. send check to the Resident State on file, 3. send to the State of residence "Unclaimed Property". I cannot continue this adverse, unkind, mean, ignorant business relationship with a Multi-Billion American Company. I will need to seek legal advise for whatever amount you are trying to use "phishing" tactics against me.Cordially,Pablo

<kdp-customersupport1@amazon.com>Mon 3/4/2019 11:17 AM Hello,I'm sorry for the inconvenience caused in this matter.Upon checking thoroughly, I found that our Accounts Payable team has attempted to make payment for the royalties earned in Amazon UK and DE. However, this payment failedIn this case, I'd request you to contact your bank and check with them whether they accept international payment. If they confirm that they do, please reply to this email and we'll proceed with the further investigation.Thanks for your understanding.Were you satisfied with the support provided? If yes, please click here:

http://www.amazon.com/gp/help/survey?p=A5XV077P6NKVN&k=hy 

If no, please click here:

http://www.amazon.com/gp/help/survey?p=A5XV077P6NKVN&k=hn

Regards,Aju Kindle Direct Publishing http://kdp.amazon.com

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 ---- Original message: ---- 

Dear Kindle,

I have the same address and telephone as in your system? Please corroborate what I see and accurate information below; 

P.Marquez-Garcia, PO Box 452421,Sunrise, FL 33345,Tel. 787-436-9571 Its suspicious that your first check after three(3) years would be delayed like this?

Cordially, http://benitostreasurehunt.angelfire.com/

2. Amazon has my electronic copy of my Novels, I did not give it for them to scam me, use them for THEIR profit and I did not give them RIGHTS to keep selling my Novels. They have since inception of this program kept. retain, profited, violated ALL American business Laws and International(EUR) Laws. They continue to send me these emails in malice or to demonstrate they have my intellectual property. They need to be visited by an Attorney since they cannot be responsible to their customers and the good will of the American Laws. I am truely exhausted with this "game" and need your help to make it clear to AMAZON a multi $ million $ COMPANY keeping me from profiting. See http://benitostreasurehunt.angelfire.com for more info on my Short Story Novels.

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