Complaint Review: AMAZON

AMAZON IS FREEZING YOUR MONEY WITH NO REASON AND EXPLANATION AND SUSPENDING YOUR ACCOUNT - DO NOT DEAL WITH AMAZON - GO TO THEIR COMPETITORS, MANY OF THAM MORE ETHIC ON THE MARKET!

SO BRIEFLY MY STORY:

Beside of being casual customer and buying things there for many years - I decided to start selling on it. Opened my seller's account and post my inventory up there. But problems from the day 1 from their side start following me. Identity check and verification - asked my govt issued ID, than Visa (they have it on my buyer account - it's all connected and even all of my history). Then I was asked for my Incorporation and Bank Account Information. Than start asking why my business account has no any transactions at the moment:) very stupid question, because I've opened it especially for Amazon transactions.

So - no sales - no transactions, but they stated that I has to have transactions on it. So, showed my Visa to tham. Finally, after weeks of conversations and emailing - my account being activated and I start selling. But right after I had my first sale of my first items on Amazon - they frozen my account and money - saying that my "seller's privilege was suspended" and bla bla blla... I was asking an explanation - but no explanation was provided, instead I was requested to provide tham a few stupid documents I might never have because I'm a dropshipper.

I provided my account info with proof of access to my goods with my supplier - but no, looks like they put me in the loop asking the same questions sending me automated responses. And call option from inquiry ticket they suspended while investigating. I was attempting to call and talk - but phone persons looks like doesn't know anything on it and said that nobody going to discuss it with me because of Seller Performance Team evaluating my performance! What to evaluate - it was only one sale, everything is fulfilled perfectly on my expences, my money frozen and they never wanna talk to me!

Any explanations I was emailing - rejected. No any extra questions was asking. Investigating:) I was trying to appeal it - there is an option on the site - to appeal decision - the same story with the same people I guess. Looks like dealing with robots. Or different clerks taking file on their turn, seeing the problem and passing it to somebody else next. And at the end - I was said that I may not sell anymore on Amazon and they will no longer will respond to my messages. So now, I said I'm not gonna leave it like that and will be contacting to Top Management and other bodies because it's ridiculous to treat people like that. Also I suspect corruption and high level of bureaucracy and unprofessionalism there.

Never ever do business and even buy from them!