Complaint Review: Amazon.com Inc.

On 29 JAN 2013 I was informed by email that Amazon had closed my Seller account because of a bad rating in two categories. I am a small private Seller, not a business. I have been buying and selling on Amazon since 2003.

In three recent cases, scam Buyers purchased items and then claimed that either I had made a mistake, or the items were no longer wanted. However, the items that caused the closure were two USED Pentium processor with a total net value of under $30. I sold exactly what I described AND take extensive legible photos. Amazon's TOC require Sellers to issue refund REGARDLESS of reason! So, I had no choice.

Amazon then has the balls to hold the $400 in my Seller account for the next 90 days - with no recourse.In addition, I filed an appeal and because I did not use the "correct" words, the robot rejected my appeal less than 5 minutes after I submitted it and again, no recourse!

Once upon a time, Amazon was it for online shopping. Now, I can find what I want often times with lower cost. However, Amazon and eBay still rule the selling side when it comes t o consumers who want to resell old or unused items. I now have $1500.00 in inventory also frozen and no good alternative.

For any of you fellow Libertarian skeptical atheists, any claims that Amazon is a private business and do whatever they want is facetious. Amazon, like any human endeavor, makes mistakes. The use of robots and badly constructed policies and metrics that harm consumer and part time sellers like myself does NOT fall under the category of "its ok".