Complaint Review: Amazon.com

A outside storage shead was ordered from Amazon.com on March 25, 2006. Amazon said it shipped on March 27, 2006 as scheduled. Estimated delivery was March 29 to March 30, 2006. My credit card was billed for the full cost including a $50.00 charge for shipping. My order has not arrived. I contacted Amazon repeately and finally requested they cancel my order. They have refused to refund my purchase charges. Amazon claims that their shipper in Phoenix, ABF Freightways has my order. This is probably a Teamster Union organization who conviently lost the order when it fell off the truck. However; Amazon says that the order will be returned to them and I will be charged $211.60 for shipping the order back to them. That's $211.60 to return an order that was never delivered in the first place.

This is not only a Rip-Off, it is attempted fraud on the part of Amazon.com and ABF Freightways.

Paul
Prescott Valley, Arizona
U.S.A.