Complaint Review: Amazon.com

Amazon.com advertised MS Windows XP Professional for $109 after 2 mail in rebates of $45 each. I reported to them that the rebate coupons were identical and i would like to get the second coupon. First they denied there was a problem, but I persisted. They informed me that it was an error and the second coupon would be corrected and I should check back on their website in a few days. I placed my order and received the software. The coupon had not yet been corrected, and I continued to correspond with amazon. Through numerous emails, they never informed me that the rebate was an error and that there was only one rebate available until after I loaded the software. They refuse to honor the advertised price of $109 and they have failed to pay any rebate even though I submitted the proper paperwork. This is a clear case of fraudulent advertising.

Bill
Canton, Michigan