Amazon.com - Visa ripoff Lost a customer over a lousy stinking .26 cents Internet
Watch out if you activate an Amazon Visa credit card.
Against my better judgement,I signed up for an Amazon Visa card to earn points while purchasing music CD's on Amazons Web site.
After recieving the card in the mail,I called the phone number on the card to activate it.
Talked to Haji or Gharib or some boiler room worker in India I assume, whom I had extreme difficulty understanding.
Tried to sell me on some additional (useless) Payment Protector Plan for an additional cost.
After listening to his non stop jibber jabber spiel for several minutes,I finally was able to butt in and tell him NO,No,No.I am NOT,interested at all.
Several times I told him I was in no way,shape,or form interested .Don't even think of signing me up for it.
He then said they would mail me the info about it anyway and I had to sign,date it,and mail it back to activate the plan.Therefore, there was supposed to be no risk to me.
I did recieve the info a couple of weeks later.
The first thing it said on the letter was "Thank you, or congradulations, for signing up for the Payment Protector Plan". I was steamed.
When I recieved my first Amazon Visa bill in the mail,there was also a small Payment Protector charge for under a buck added onto my bill..
I called Amazon to cancel this plan that I never wanted to begin with.
What galls me about it was not the miniscule amount I was charged,but the fact that I was lied to over the phone to begin with. And then the kicker.
A.The gal on the phone apologized off a worded script,but never offered to refund the money.
And B.Had the nerve to try to sell me on a different plan instead.This after I was earlier lied to and decieved. So much for remorse.
Sorry.But it is not my policy to ever do business with a company that has pulled a dishonest stunt on me in the past.
And they think I would gladly sign up for another unwanted plan with them just like that?
"Never underestimate the stupidity of the public" is sadly a business maxim used by too many dishonest greedy businesses today.
But I'm not a part of that public I hope.
And I am cutting up that Amazon Visa card as I sit here writing this.
Mr Grieves
Anonymus, Iowa
U.S.A.
1 Updates & Rebuttals
Jennifer
Hwy 1,California,
U.S.A.
UGH!
#2Consumer Comment
Fri, September 08, 2006
I can't think of how many times that has happened to me. And sometimes multiple times on the same card. I tell them I NEVER want the service, I get signed up anyhow. Then I call and cancel, again making it clear I don't want that service.
They do credit the fees, especially since they cannot prove I signed up for it (although some have tried to find the recording where I agreed to it, in those cases I have waited on hold for 10 minutes to be hung up on, or finally come back and agree I never authorized this), and yes I watch to be sure the credits show back up. And what do you know. Two, three months down the road I am magically signed up for the program again!
"Never underestimate the stupidity of the public" is sadly a business maxim used by too many dishonest greedy businesses today.
I completely agree, that is exactly what they must think if they believe I will not notice this crap on my accounts.
It's not just credit cards, phone companies do it all the time too. They are even worse, at least when I call my cc company I could get through right away. The stupid phone company has one of those systems where you say the word.
*Please tell us why you are calling today.. say billing, service, or other* WHATEVER YOU SAY YOU GET *I'm sorry, I didn't hear you. Say billing, service, or other* STEAM STARTS ROLLING OUT MY EARS. I end up screaming for customer service 10 times until I get *Thank you, I'm transfering you now* UGH.
OK I think I got off topic, lol sorry. But I agree with you. Cut up the stupid card, they don't care about your business anyway!
I feel better now. Thanks.