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  • Report:  #1410039

Complaint Review: Amazon Prime

Amazon Prime Double billing for prime membership.

  • Reported By:
    Tom — Chula Vista California United States
  • Submitted:
    Thu, November 02, 2017
  • Updated:
    Thu, November 02, 2017

Amazon charged my debit card twice for membership.  At first denied the charge had occurred, then stated that the bank had to reverse the 2nd charge.  The bank said the problem was at Amazon's end & would need to be reversed.  Amazon stated that they were unable to & that the 2nd charge would disappear after 4 - 5 days.  It has been 10 days & Amazon still refuses to do anything.  I have cancelled my membership & requested a refund of all funds sent them from my checking account.  Meanwhile the $99 membership has cost me $214.34 with no cooperation from Amazon.

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