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  • Report:  #1527490

Complaint Review: Amazon

Amazon Amazon.com Would not Price Adjust an item purchased less that 2 weeks prior. The price difference was $45 and they would not help me. Price adjustments within 30 days of purchase is Standard Retail Practice!

  • Reported By:
    Tech — IL United States
  • Submitted:
    Tue, July 11, 2023
  • Updated:
    Fri, July 14, 2023

I purchased a smartwatch from Amazon for $189 less than 2 weeks later the same smartwatch is on Sale for $144.

I requested a Price Adjustment of $45 and Amazon refused, telling me they don't meet their own prices only competitive store prices. How idiotic is it to screw your own best customers!

I have cancelled my $139 Prime Membership and will never do business with Amazon again.

This is after being a Member for almost 15 years.

I am also returning the watch I purchased as well so Amazon just cut their own throat and thearen't smart enough to even care!

2 Updates & Rebuttals


Rick

Rhode Island,
United States

Your Mistake

#3Consumer Comment

Thu, July 13, 2023

 It doesn’t matter if it’s "industry standard.” Amazon’s policies clearly state that they are obligated to offer price adjustments after purchase. You knew Prime Day was coming, and you should have waited to make the purchase.


Tech

Illinois,
United States

My Actions

#3Author of original report

Tue, July 11, 2023

 After this terrible Amazon ripoff I cancelled my PRIME account and I'm returning the Smartwatch and disabling all Amazon devices in my home. I will never do business with Amazon again!!!

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