I was contracted to work a program for TGI Fridays through Ambient Planet distributing gift cards to drive business to the local restaurants. Our team received excellent reviews from Colleen McGovern and was even told that our team was the best market because we all showed up on time and delivered excellent results.
I was asked by Colleen to work two locations on 8/18, 8/19, 8/25, 8/26 (9:30a-1:30p; 3:30p-7:30p). Per Ambient Planet's contract, we were supposed to be paid 30 days after completion of the program. Therefore payment should have been received by 9/27.
As of December 2, no payment has been received, no phone calls have been returned, no emails have been acknowledge. This is unacceptable and bad practice. My next step will be reaching out to Carlson Restaurants, TGI Fridays, and Peppercom Media.
(I'm sure they will not like their name being involved in this report. However, they should know if Ambient Planet is breaching their contract by not paying their contracted staff!)
PROMOTIONAL SPECIALIST BEWARE OF AMBIENT PLANET!! I HAVE BEEN IN THIS INDUSTRY FOR OVER 8 YEARS AND HAVE NEVER, EVER NOT BEEN PAID!! THIS IS UNACCEPTABLE.
1 Updates & Rebuttals
Tiarra
Houston,Texas,
United States of America
Update
#2Author of original report
Wed, February 16, 2011
As mentioned, phone calls and emails were not returned UNTIL I posted this report. "Barry" from the London office finally called me and was very apologetic about the miscommunication from their NY office. He was really good at easing my mind and assuring me that now that he is involved that my payment will be sent. We discussed what was owed to me and I was assured that I would receive payment by Christmas. He even asked that once I was paid if I would write a positive update about how the situation was handled! HA! Here it is, February 16th and no payment!
On January 24th, I sent this email:
I last spoke to Barry on 1/10/2011 and he informed me that my check was going to be couriered to NY that week. As of 1/24/2011, I have yet to receive this check. I feel that we have been BEYOND understanding with your company considering we were supposed to be paid back in September! Someone please provide me with an update and a firm shipment date. I'm becoming extremely impatient with this issue.
Two days later, January 26th, I received this email:
Unfortunately it was my error. I miscalculated how long it was going to take to resolve this. A cheque was couriered last night to New York. Hopefully this will make its way to you shortly.
regards
Barry
Like I said, as of FEBRUARY 16th, NO CHECK! On February 7th, I sent this email and have yet to receive a response:
Can someone in the New York office confirm that my check was received from the UK and has been mailed to my house...two weeks later?!
This is ridiculous. I really don't see how this company still has clients!!