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  • Report:  #164777

Complaint Review: America Online

America Online AOL Still billing after account is cancelled Ripoff Dulles Virginia and Nationwide

  • Reported By:
    Edgewood New Mexico
  • Submitted:
    Wed, November 16, 2005
  • Updated:
    Wed, November 16, 2005

I cancelled my AOL account by phone in September 2005. No billing attempt was made in October 2005, however, on November 7, 2005, AOL attempted to bill my account $45.90 which caused me to be assessed a $30.00 NSF. I put money in to cover it and I file a disupte with my bank. However, last night, November 15, 2005, my bank paid the AOL $45.90 and I have had to redispute it AGAIN. I am out $75.90 in the past 10 days and have to wait an additional 10 business days to get the money re-credited to my bank account.

When an account is cancelled, the account is cancelled.

Carolyn
Edgewood, New Mexico
U.S.A.

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