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  • Report:  #567013

Complaint Review: America's Best Overhead Door Service

America's Best Overhead Door Service Overcharges 5 times the average Jackson, Georgia

  • Reported By:
    cooljoejoe23 — Griffin United States of America
  • Submitted:
    Wed, February 10, 2010
  • Updated:
    Wed, February 10, 2010

My garage door did not open completely especially in cold weather. When he first came to evaluate the problem, he made it seemed as if this was a large problem requiring sometime to do the work. I agreed to pay because I was unfamiliar with the work involved. All he did was added tension to the spring and tightened the roller hinges. All this work was done within 30min. Total charge was $329.93. This was all labor. I called 3 other companies in the area the next morning and asked for quotes for the work done. I did not tell them that I already had the work done. They each quoted me a price range of $62 to $69. I called America's Best Overhead Door and explained the problem. I did not get a response until 4 days later from the owner, Mr. George Murphy. I missed Mr. Murphy's call. He left a message on my answering machine saying that the charges were correct. I called back 10 minutes later and was told that he had left for the day. I left my phone number, but he never returned my call.

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