Complaint Review: America's Servicing Company

Here it is 2:40 am and I am worried about the foreclosure proceedings on my son and daughter-in-law and my 2 grand children losing their home. I discovered 2 days ago that my son is behind two months on his mortgage payments and on January 24, 2007, their home will be foreclosed on. Ever since America's Servicing Company took over their loan in July 2006, it's been an uphill battle to get them to credit their payments on time. Even though they have a proof of delivery receipt, America's Servicing Company will not credit their account and late fees are accuring. I have read on this website everyone's horrible dealings with this company and I'm pretty scared for my son and his family. My husband and I will help them to get back on their feet and bring them up-to-date but I fear this is going to cost us alot of money because of the company we are dealing with. Has anyone been successful in getting a straight answer from this company? Is there no recourse for families trying to make ends meet and having excessive fees on top of paying a mortgage? Can anybody help me to help my son and his family? I'm about to embark on a battle with ASC and hopefully find the proper authorities to address the situation. Losing your home is devastating to anyone!!!

Dawn Marie
Arlington, Tennessee
U.S.A.