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  • Report:  #403524

Complaint Review: America's Value Channel

America's Value Channel Cancelled my order for a single gemstone at a bargain price because they "oversold it. Lawrenceville Georgia

  • Reported By:
    Waynesburg Pennsylvania
  • Submitted:
    Sat, December 20, 2008
  • Updated:
    Sat, December 20, 2008
  • America's Value Channel
    1000 Laval Boulevard
    Lawrenceville, Georgia
    U.S.A.
  • Phone:
    678-518-5900
  • Category:

On November 7, 2008, I purchased a 2.01 carat cats eye alexandrite for $100.00 a carat; Marvin claimed it was worth $3000 to $5000 per carat. I was given a confirmation number at the time of purchase. The next day he sold similar stones at a much higher price. After not receiving the stone, I phoned customer service on November 28 and was told it had not yet been appraised and I would receive it by December 6. I phoned again on December 8 and learned my order was marked do not ship and had been cancelled because the stone had been "oversold." This was a single stone purchase, not from a group of gemstones. Several days ago Marvin sold a similar stone at auction for $900.00, so my stone was still available at that time.

Carla
Waynesburg, Pennsylvania
U.S.A.

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