Complaint Review: AMERICAM EXPRES SERVE

American Express Serve Card,
(3) exact charges of 160.00 debited from my acoount withine 30 seconds.

This charge was for a one night stay at the Hampton in State College, PA.

I was told that the extra money would come back to me within 48 hours of settlement.

This did not hanppen and I amow told that the 320.00 dollars wolud be returned after 8 days.

This to me is a software clitch that wolud allow (3) exact charges. I called them several times and they colud not put my money back until he 8 day period. I explained that I was being penalized for their mistake.

James Jones
High Point, NC