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  • Report:  #1363508

Complaint Review: American Auto Shield

American Auto Shield Car Treaty Nationwide

  • Reported By:
    Dawn — Bradenton Florida USA
  • Submitted:
    Thu, March 23, 2017
  • Updated:
    Wed, May 17, 2017

OK so we have had American Auto Shield for about a year. When you sign up with this company they charge you a full amount of $3000.00. They tell you they will remove 1.79 each day while you have the service. They also charge you 200 for cancelling prior to the end of your term. Well we bought a new car on Feb. 17,2017 at this time we called to cancel the service. We were told it would be cancelled that day and the refund would be issued. Since that time we have called to see whats going on. We have been told the contract wasn't cancelled, they have 10 weeks to cancel and issue a refund, they are looking for claims, they are not cancelling it since we need it, and so on. Clearly this company is a scam. There are 2 people we have dealt with one being the worst Anthony, and the other changes his name when you speak to him, its either Adam or Gary. They hang up when you call, They refuse to answer questions, they cant tell you what company they work for, they continue to try and talk over you because they are ever so important.

The other name they go by it Car treaty and they are located in California. Using the 6 dangerous words doesn't even work with this company because they honestly don't care. Don't use this company and if by chance you are break your contract.

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