Complaint Review: American bankers insurance company of Florida

 I lost my home to a fire on 7-2-2016..I lost everything I had besides the close on my back.After I contacted American Bankers insurance company of florida two or three day later a Scott Smedley called me & said he would be handling my claim. He called & emailed me a few times about what he needed, after me giving him everything he asked for over a period of time he stopped answering my phone calls & emails I think it started when I sent him a report that had my picture on it.u could clearly see I was a black older guy...I am over 60 years old & I suffer from a stroke I had a few years ago & my speech & body ant what it use to be.. He must have noticed, that i couldn't speak well. They had me to do a interview with a trained lawyer, which I almost was afraid. He had me feeling like I was on trail for murder. I answered all his questions to the best of my knowledge.. That was about two months ago & I still haven't heard from them..They want return any of my calls or emails..it's been Five months that I have been homeless. I live with family now...So if u are black /or elderly I would not recommend that you use this company. .I was afraid to say anything to anyone because I feel they are looking for any reason denie my claim. So if anyone can help please fell free to contact me jamesjones8059@gmail.com