Complaint Review: American Computer Supplies

I too fell victim to American Computer Supplies. I agreed to try their ink cartridges for one of the ink jets in my office (we have three different brands), but two weeks after receiving the trial package, I got a call from one of their representatives saying the account was paid and closed out. So I said "Ok", although I knew my company had not sent them one red cent.

A few days after that I received a much larger package from them and a phone call stating that I owed them close to $400 for ink cartridges for one ink jet printer.

I did not argue with the representative on the phone. I simply returned both unopened packages to them. I received another phone call after they received the packages saying that I could not return the packages without return authorization. I told them that if they send the packages back I am going to refuse them. Of course, I had proof that they had been received.

Well, they sent a couple more invoices for payment, and I just sent them back to them. They never sent the packages back, though, and my company hasn't paid them anything.

Stay away from this company, as they are frauds.

Tracy
Tallahassee, Florida
U.S.A.