Complaint Review: American Computer Supplies

American Computer Supplies, Inc. called us stating they had ink for the printer that would last twice as long as store bought. They quoted me one price. When I agreed, they sent the box of ink and it did not last any longer than store bought and the price had almost doubled.

I called right away and requested to send the ink back and recieve a credit. They denied this stating they do not do returns. They only do a merchandise "swap out". I stated this was unacceptable and they would only agree to adjust the price to match what I spend at Office Depot.

In closure, I ended up with the ink and paying the adjusted statement. I would not recommend anyone doing business with this fraudulent company.

Uwe
Pompano Beach, Florida
U.S.A.