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  • Report:  #1212263

Complaint Review: American Credit Assistance

American Credit Assistance ACA, Cardholder Services, Qualification Department, Lionel Foster; Robert Bristol; Celso Miller Identity theft; telephone terrorist Miami Florida

  • Reported By:
    Me — Any Virginia
  • Submitted:
    Sat, February 28, 2015
  • Updated:
    Sat, February 28, 2015
  • American Credit Assistance
    10460 SW 123RD ST
    Miami, Florida
    USA
  • Phone:
    877-371-4525; 877-356-854
  • Category:

American Credit Assistance called me on 2/19/15 with the classic robocall:  "This is a very important message about your current credit card account....".  They did not identify themselves initially so in an effort to identify them, I played along and provided a unique/bogus ss# and birthdate.  I provided them with the number of a Mastercard gift card that had a zero balance (and just told them it had a high balance, high APR, etc).

I got through three levels of screeners including Lionel Foster, Robert Bristol and Celso Miller, the latter identifying himself as a "financial advisor".  Once I realized who I was dealing with, I ended the call.

Yesterday I received a letter via US Mail from Capital One asking me to contact them to verify my social security number to complete my "application".  I immediately pulled my credit report and on 2/19/15 three different credit card applications were opened in my name with three different companies, including Capital One.  I called Capital One and the rep confirmed that the application was opened using the identical unique/bogus ss# and birth date I provided the telephone terrorists at American Credit Assistance.

I subsequently filed a police report for identity theft and am requesting a 7 year freeze on my credit report.  

Hoping someone else might benefit from my experience.

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