Complaint Review: American Credit Solutions

My mom contacted this company as a means to pay off her smaller credit cards. It was her understanding that once she paid her 195.95 she would recieve her new card. But when she recieved her card she found out it was not a regular credit card but had to use it towards thier merchandise only.

When she contacted them to cancel and get her money returned they told her she was not eligible because she had agreed to everything they had said on the phone, when we explained that we did not fully understand the woman on the phone because she did not speak very good english they told us that was not a good enough excuse to have her money returned.

So we said just to cancel the card any way and she would just be out the 195.95 and he still refused. I don't know how these people can legaly get away with this no papers were ever signed and no merchandise was ordered. I just hope by me writing this no one else will be swindled by this company.

Tina
Wenatchee, Washington