Complaint Review: American Credit Solutions

On 2-7-03 someone had drafted $199.00 from my bank account. I called my bank to get info and they gave me a name (American Credit Solutions), and a toll free number.

When I called the number I was told some package and a credit card (which I never even ordered) were being sent to my old address. I was informed by ACS that all I had to do was cancel and they would refund the money. Then we had to argue as they told me it would take 5 days to wire the money being that they were in Canada. Never understood that one.

Five days went by and nothing so I called back. Repeated this for another five days and then called to speak to a supervisor. Same run around here and when I called back again, the number no longer exists.

Eric
Mayfield Heights, Ohio
U.S.A.