Complaint Review: American Credit Solutions

I was under the impression I would be getting a banking card with which to do transfer balances, so after giving this company my SSN and banking number, I got a product catalog to order merchandise.

I ordered product October 29, using a money order to supposedly assure me of faster processing, but as of December 19, have received nothing. I've called several times but get brushed off saying to call in a couple of days. But now I call the same number and get put on hold for 30+ minutes with an irritating repetitive message to send inquiries to a particular address. I have sent a letter to them but have no confidence there will be a reponse.

I'm anticipating eating the $199.95, plus down payment. I will probably have to change my bank account number, at great inconvenience to me!

Jane
Orange, California
U.S.A.