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  • Report:  #661891

Complaint Review: American Debt Counseling

American Debt Counseling My credit condolidation was going good with Freedom Debt Management. All of a sudden American debt took over in September. I sent them September and October's paymetns and they did not pay my creditor Internet, Internet

  • Reported By:
    Patricia — Bronx New York U.S.A.
  • Submitted:
    Sun, November 14, 2010
  • Updated:
    Sun, November 14, 2010
  • American Debt Counseling
    14051 N.W. 14th Street
    Internet
    United States of America
  • Phone:
    800-279-1194x2616
  • Category:

I was a client of Freedom Debt Management and it was going great. All of a sudden at the end of August or beginning of September, 2010 I got a letter stating that my account was now being handled by American Debt Counseling. They never explained to me why. I then made my September and October payments to American Debt. Last week I starting getting calls from my creditors harrassing me for the payments. Apparantly I paid American Debt almost $300.00 and then never paid my creditors. I can't get them on the phone because they are only there Monday-Friday from 9AM - 5 PM and I am at working during those hours. I did get several emails from my so called account manager stating that my bills will be paid. Also, according to Freedom Debt, I would be finished paying off my account now in November, 2010. American Debt told me that I owe about $500.00 more than what I was told.  I decided to stop paying them and pay the creditors myself.

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