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  • Report:  #1417945

Complaint Review: American Dream Home Improvement

American Dream Home Improvement over charged price changes Downers Grove Illinois

  • Reported By:
    Mary — east dundee Illinois United States
  • Submitted:
    Tue, December 19, 2017
  • Updated:
    Tue, January 23, 2018
  • American Dream Home Improvement
    3040 Finley Road
    Downers Grove, Illinois
    United States
  • Phone:
    877-266-8666
  • Web:
  • Category:

I was quoted one price minus my deducible and then offer speicals to lower my $1000 deducible. Which would of left $500 and I already paid $200. They did damage to my landscaping and house and took a piece of my property that I asked them not too. Now they want more monies and say I owe $1300 which with the insurances monies would make it more that I was quoted. I don't owe anything and I heard they do this to alot of person to make insurance fraud. I don't want any part would like my monies back. 

1 Updates & Rebuttals


ADHI

Downers Grove,
Illinois,
United States

We want to resolve this!

#2UPDATE Employee

Tue, January 23, 2018

Thank you for your feedback and review. We sincerely apologzie for any miscommunication regarding your account and the remaining payments that are left to be paid out by your insurance carrier. ADHI works with all major insurance carriers to come to an agreed upon price for the scope of work that ADHI is performing. There can be several draws of a check that your insurance carrier will send as payment for the work done. In terms of you being over charged, we would greatly appreciate you contacting our team at 833-234-4462 to discuss this further. As you mentioned, the only out of pocket expense you owe is your deductible. The rest of the invoice is something that your insurance carrier has agreed to pay and ADHI bills directly for those insurance proceeds. We apologzie again and look forward to resolving this with you. Again, please contact our team at 833-234-4462 and one of our dedicated team members will be able to assist you. 

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