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  • Report:  #583369

Complaint Review: American Equipment Leasing And Finance Inc

American Equipment Leasing And Finance Inc AELF BLAKE BOLIN CHUCK TRIMMERMAN TROUBLE WITH THEIR EQUIPMENT EVER SINCE I PICKED UP THE TRUCK IN CHARLOTTE, NC, NUMEROUS RUN AROUNDS..... ORLANDO, CHARLOTTE, MEMPHIS, ETC, Nationwide

  • Reported By:
    TRUCKERSTRUTH — CAMDEN New Jersey United States of America
  • Submitted:
    Sat, March 20, 2010
  • Updated:
    Sat, December 10, 2011

CROOKED company to deal with. I paid them the $1895.00 that they requested, I was told that it''ll take me up to 10days to receive my truck, so I waited...After 12days I was told to go pick up the truck from charlotte,nc. When I get there Chuck Trimmerman tells me to call blake bolin because the truck wasnt ready and nowhere near Charlotte, so I went all the way back home disapointed...then I get a call from blake stating that " the truck will be ready on next friday ",and to call Chuck ( IN CHARLOTTE,NC ) before i show up in Charlotte to pick up..I complained a lil but I remained calm..so I waited..now thursday comes and Im calling Chuck to see if the truck is ready, Chuck says that the truck is still in the shop and it still isnt ready, he tells me to call Blake,,,


I call Blake and he promised me that the truck will be ready on teusday but to call monday evening first to see if its ready...I called monday and Chuck says come on down your truck is ready..so I show up teusday and the truck is still not ready Chuck asks me if I got money for a hotel because the truck isnt ready and that I could take it out of my next payment...so the next day came and the truck still isnt ready because it needs tires, but chuck states.." dont worry you''ll be leaving out today"..


So I finally get the truck.. and theres recaps everywhere , the truck is squealling because of a worn out pulley..Chuck asks me if I wanted to wait another day in Charlotte to get it fixed..but I knew that was one of  their tactics..they already know that your tired of waiting for your truck..they knew how stressed out I was from waiting..I told him no that I'D fix it myself, so I bobtailed back home ...


 THEN It never ends........I picked up a load with the truck and went home the next day  I started the truck it ran for 5mins then it shut off...I dont know what happened..all I know was that I WAS angry stressed out and violated, because I got bills to pay, and I was a month behind on my rent...I called a wrecker service to help me and he couldnt help me but he did charge me $800.00 for the  6hours that he WORKED ON THE TRUCK , HE TELLS ME THAT I got a bad starter, dead batteries and a faulty fuel injector pump which was the problem...it took me 3days to come up with the money to fix everything...I callED Blake to see what he was gonna do to help me on all the money that i spent , he said the usual " he'd take it off the first payment.....THEY''LL TELL YOU THAT YOU''LL ONLY PAY 1895.00 DOWN BUT I PROMISE YOU.. THAT  YOU''LL BE PAYING DOUBLE THAT AMOUNT AFTER YOU GET THROUGH FIXING THE TRUCK ...AND THEY KNOW IT...


SAVE YOURSELF THE HEADACHE.....DO NOT LEASE FROM THESE PEOPLE...........CROOKS ............CROOKS.... CROOKS ....MAJOR CROOKS ................

2 Updates & Rebuttals


REAL TRUTH

Orlando,
United States of America

How Stupid Can You Get ?

#3General Comment

Sat, December 10, 2011

 You admit that you put up a deposit of $1895. You got a used truck ! You got a class 8 semi for $1895. and you complain , most people do not get cars for that amount. You did not go to the bank or Freightliner because , you must of had bad credit, or they probably would want $10,000. down. Quit your whining, used trucks like boats , cars planes require continued maintainance. Are you now driving around in your new 2011 Volvo for $1895. down. tell the truth. Oh I bet that new 2011 is great.NOT


Chuck

Charlotte,
North Carolina,
United States of America

Owner Operator

#3UPDATE Employee

Mon, May 17, 2010

Dear Sir,

My name is Chuck Timmerman and I am the facility manager here at the Trailer Drive Facility in Charlotte, North Carolina for American Equipment Leasing, LLC, 

When you called me about coming and picking up your truck, I believe I shared with you the truck was in the shop getting repaired.  I also believe I told you to come down, but to bring a change of clothes if the truck is not ready when you get here. At that time, I shared with you we would reimburse you for the motel and take it off of the first payment. 

All of our trucks come from Fleets and all have 900, 000 miles or more.  We have both procedures and policies in place to help each customer to be successful once leaving our facility and beginning their business as an owner operator. Because many of these are used trucks that or 8 or 10 years of age, I do recommend customers/owner operators to put back 10 to 12 per mile for maintenance and repairs for their truck. Again, I apologize that your truck was not ready when you came to Charlotte.

Our minimal deposit was $1895 on the older trucks.  We have newer trucks available here; but like every other business, require more money down.  With the repair you incurred, AEL will credit 100% of the repair off of your payment.  Where many businesses will state used trucks are as is where is.

If I could be of help in the future, please email me at ctimmerman@aelfi.com

 

Sincerely,

Chuck Timmerman, Facility Manager

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