AMERICAN EXPRESS BLUE BIRD AMERICAN EXPRESSAMEXBLUEBIRD REPORTED FRAUD CHARGES OF $212.43 WITHIN MINUTES OF IT HAPPENING. SALT LAKE CITY Utah
I am writing to you for your assistance to settle a dispute with a stolen credit card. There were 3 charges made on 11/21/2016 at your Morgan Hill Stores. I live in Los Angeles and I received an email from AMEX that my account had $0.00 available. I went online and saw the three charges that were made between 8:47am-9:01am. I received the email at 9:00am, I called from my house in Los Angeles and called AMEX and called the Safeway payment processing center.
Amex called me today and said they contacted your office and you said the charges were valid. There is no way I can travel from Morgan Hill to Los Angeles in 1 minute. I asked for someone to pull the tapes and I can send my photo to prove that was not me making the purchases.
Amex said that based on SAFEWAY notification, they denied the charges and closed my account. Before I go on a Social Media fury and explain my case I wanted to give you an opportunity to have someone just pull the tapes so I can verify that was not me making those purchases. Then a letter from Safeway explaining the error they made to AMEX so AMEX can open my account. The total of the 3 charges total $212.43. I have already filed a police report with the City of Morgan Hill and the USPS both reports are attached to this letter.