Complaint Review: American Express Bluebird Card

To American Express Bluebird.com(Re Stolen Bluebird card 375150892656448) From Noell Reed , San Ysidro, Ca 92173 Theft of my funds under cover of Fraud Protection by American Express! My Bluebird card got stolen down in Mexico, and thanks to your mandated address verification procedures I cannot change the account address to get another BlueBird card to replace it. This is because absolutely none of my mail coming to this address has the corporate mandated official documentation to allow accepting the address, which would then allow me to change the address. This is because there is no official mail coming to my address documenting the address incontrivertibly as per your fraud department regulations. So I lost the money in the account due to theft & fraud, and cannot recover my funds at all. About $133 of my dollars simply obliterated due to prior Theft and then terminal stupidity by your Fraud Protection Geeks. (Doesn't this obviate the fraud protection measures by its very existence??) Never mind that I could have answered any of the many personal ID questions, and did exactly just to get to being able to report the unauthorized charges on the card. But these address verifications must be made OR NOTHING CAN BE DONE! The requirement to have an “Official Verified Address” send mail to verify this address, which then needs the addressed envelope sent in for verification purposes, is another way that normal account changes are put out of the range of normal victimized people who do not fit the “Standard Mandated Official Profile” by some Geek in your fraud department. So we are then victimized twice, once by the thief who stole our card, and again by address regulations thought up by idiots.

There is one very bright spot in this as I am prevented from getting another Bluebird card unless I clear up the address problem as per the Geek idiots.... This is absolutely great! I would not want to accidentally get another Bluebird card for any earthly reason! Obviously, I will never deal with you people again for any reason thanks to this problem. I think I will set up a website explaining how to get around these procedure for other victims, and I shall absolutely send this complaint to as many newspapers as humanly possible to get it widely published to deservedly reduce your customer data base. Let me state my conclusions clearly, your fraud protection group are idiots only matched by the management that allows them free reign with such stupid policies....