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  • Report:  #1405099

Complaint Review: American Express bluebird

American Express bluebird Nationwide

  • Reported By:
    Lili — Miami Florida USA
  • Submitted:
    Mon, October 09, 2017
  • Updated:
    Mon, October 09, 2017

 I have had my account for over 3 years with bluebird my direct deposit is set up to this account. I had transactions for 100 dollars each at two different gas stations. I called right away I was reassured not to worry they would take care of it but I had to call back when the transaction had posted. After calling and filing my claim, sending in paper work they requested they deny my claim and say the charges are accurate and also close my account permanently. I call back and file an appeal and I am told they denied my claim once again showing the transactions are accurate. I never lost my card and I was at work when the transactions were made, I offered to send proof but they didn't care. Worst company ever filing any type of complaint possible.

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