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  • Report:  #5102

Complaint Review: american express

american express charged me for charges i did not authorize

  • Reported By:
    mesa az
  • Submitted:
    Tue, May 08, 2001
  • Updated:
    Tue, May 08, 2001
  • american express
    box 0001
    los angeles, California
    U.S.A.
  • Phone:
    800-528-4800
  • Category:

back in october 2000 i attempted to buy an plane ticket from onetravel.com when i did not get a confirmation i called them to see if i got the ticket i was told no, i called ameican express and was told there were to charges. i then called onetrave.com and american express again before buying another ticket. which i did get confirmation and an email from one travel. i then got my bill from american express showing a charge for a twa flight and an us airways fligt. i knew about the us airway flight but i had thought i did not get the twa flight and after checking with amxpress twice and onetravel as well as emailing onetravel,i got the us airway flight. i disputed it w/american express but they did not dispute it with the right company they went directly to twa i had already checked with twa and was told had i bought it thru them they could do a refund but since i bought it from onetravel, american express would have to dispute w/them. i told american xpress but they won't lissen to me and now are charging me for a ticket i did not allow to be charged to my credit card.
nor have they disputed it like they should have.

1 Updates & Rebuttals


#20

Tue, May 08, 2001

i just want to get back my money i paid so i don't have to pay american express for something i did not get or use.

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