American express prepaid Wasted money--won't authorize payment--purchased american express prepaid with $30. they claim is not processed. houston tx
I purchased a gift card via american express as a gift. The recipient said she could not use the card. When I called customer service they said the clerk at the store did not process the card properly. I have bought gift cards throughout the years and have never encountered this problem where you had to fax in a receipt before they could activitate the card. They said it was on hold.
This is ridiculous. I feel this is just a way for them to rip off monies from consumers.