American Express Computer illiterate online service.
I've been doing business with American Express for 35 years and Now I'm thinking about closing all of my accounts, because American Express allowed a computer illiterate person change the online banking system and now it takes you 9 hours to get through all of the system to find out how much you owe and what charges you have made. They had a good thing. But American Express allowed a computer alliterate person ruin their online banking service.