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  • Report:  #1276019

Complaint Review: AMERICAN FAB TRAVELERS REST SC

AMERICAN FAB OF TRAVELERS REST, SC /APEX EQUIPMENT, EAGLE, MAGFORCE 9000TB GENERATOR IS ALL THE SAME CHINESE JUNK FOR APEX, EAGLE AND MAGFORCE SOLD BY GYPSIES Travelers Rest South Carolina

  • Reported By:
    bobsel — birmingham Alabama USA
  • Submitted:
    Wed, December 23, 2015
  • Updated:
    Wed, September 02, 2020
  • AMERICAN FAB TRAVELERS REST, SC
    travelers rest, South Carolina
    USA
  • Phone:
  • Category:

Buyer beware!!! Gypies selling 5 pieces of equipment out of the back of trucks!  Said it was all worth over 15000 dollars! Liars! Stopped by my business. After talking to the gypsy driver he came clean and found out this company also sells Titan, Apex, Eagle and Magforce brands, all the same junk not worth the 6700 dollars they ask for the price of the 9000TB generator. All made in China!! He said can't take peoples money anymore and going home. Said the whole truck load of equipment is not worth more than 2000 dollars!!! Buyer beware!!! Contact your attorney general and report this fraud!!!

2 Updates & Rebuttals


David

VILLE PLATTE,
United States

Good People at American Fab

#3REBUTTAL Owner of company

Wed, September 02, 2020

I purchased one of there generators TB9000 and had problems with generator approx 20 months after purchasing from individual who sold item outright. Generator had 0 hours when purchased and only 10 hours when problems occured. I called them and they asked for proof of purchase. All I had was warrenty paper and copy of check when purchased.

Representavie sent me to closest repair shop they had account with in my area. Shop checked it out, said engine needed to be replaced. American Fab sent them new engine took care of cost and generator has been working since then. I only use this generator in emergiencies so I can't say it has a million hours on it, but it fires up eny time I crank unit. Great customer service.


Dominic

Pennsylvania,
USA

Not true!

#3UPDATE Employee

Sun, January 10, 2016

 I work for this company and have for about 4 months, from the sounds of things someone who was released from duty probably for doing drugs or drinking had decided to try to start trouble. As far as the equipment being only worth 2000 that is a far cry from the truth. I have run into customers all over the north east who have the equipment and I saw it with my own two eyes, they say it is the best equipment they had ever purchased. And they have had it for over ten years in most cases. I also had one customer who did not read his manual and did not realize there was break in oil in the equipment and never changed it and damaged his generator, American Fab actually worked with him for warranty even though it was his mistake. Now all I'm saying here is to use your own judgement and don't believe everything you read on the internet.

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