American Family Insurance INSURANCE DOES NOT COVER CLAIMS Madison, Wisconsin
American Family does NOT pay its claims. I had the company and my car was it head on and totaled. The car was in my name with my son as cosigner, yet the insurance company refused to pay my claim. They told me I was trying to get away with something. But since I had insurance and my name was on the car (it was only 2 weeks old) this company should have paid the claim. They REFUSED and treated me like I was a liar. This situation ruined my credit and my son now has a warrant because he could not pay the $1000 and they just keep adding to it. This company really destroyed my credit and my health.
BEWARE of doing business with this insurance company.