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American Gun Association Merchandise ripoff PLUS fraudulent charges Austin Texas
On 5/25/17 I ordered a T-Shirt (Order # 278632067) on May 21st, followed by another T-Shirt (Order # 278868800) June 1st 2017. I finally received one T-shirt around 7-10 days ago, but have not received the second one.
Then, today, a charge for $19.95 appeared on my bank account. I have no idea what this is supposed to be for, nor did I in any way authorize it!!
I have included the email chain for my dealings with this company below. (I deleted my email address where shown)
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On Sun, Jul 9, 2017 at 3:01 AM UTC, Ron wrote: I did receive one of the "Come & Take It (XXL)" shirts last week. Do you know when the second one will be coming out?
Thanks!
Ron
On Sun, Jun 25, 2017 at 11:13 PM UTC, Gun Carrier <support@guncarrier.com> wrote: Hi Ron,
Thank you for contacting Support!
We have added your USPS Tracking Number below for your order #278868800 for the Come And Take It - Men's XXL.
Tracking number: 93612699035020115978xx
Estimated Delivery: Jun 26, 2017
I have submitted a reshipment for the 2nd Come And Take It - Men's XXL, Our reships take priority and your reshipment should arrive to you within the next 7-10 business days.
Please let us know if you have any further questions. Thank you and have a great day!
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Elaine
512-782-4624
On Sat, Jun 24, 2017 at 5:59 PM UTC, Ron wrote: Still waiting for these shirts! I would now prefer TWO of the Order# 278868800 and cancel the other one...
Please advise...
Thanks!
On Thu, Jun 15, 2017 at 5:33 AM UTC, Gun Carrier <support@guncarrier.com> wrote: Hi Ron,
Thank you for your email!
We would like to thank you for your patience in waiting for the items. As of now, we do not have a specific time frame on when these shirts will be available for delivery.
Please let us know your choice. Have a great day!
--
Melissa
512-782-4624
On Thu, Jun 15, 2017 at 5:00 AM UTC, Ron wrote: Do you have any idea on the timeline here? If it would help, I would be willing to take 2 of the Order#278868800 (Come and Take It) shirts in XXL. If it will be over 2 more weeks, please cancel & refund the money...
Thanks!
Ron
On Mon, Jun 12, 2017 at 4:50 PM UTC, Ron wrote:
1 Updates & Rebuttals
Brittany T
Texas,USA
Hello Ron
#2UPDATE Employee
Tue, August 01, 2017
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to support@gunassociation.org using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!