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  • Report:  #1359327

Complaint Review: American Gun Association

American Gun Association Orders Austin Texas

  • Reported By:
    Jim C — HOUSTON Texas USA
  • Submitted:
    Thu, March 02, 2017
  • Updated:
    Mon, March 13, 2017

I ordered a membership with the Hoffman Richter knife along with an Ipac Tshirt back on Feb 11th. Here it is March 2nd and still no items but were quick to take the money from my account. After several calls and chats I discovered that for some strange reason the order was cancelled after a scanning and was told they can "reship" it it will take another 7 to 10 business days. It should be shipped next day because they are deceptive in their advertising. 

THe Austin phone number listed goes to the Phillipines, so here is a company that outsources jobs to another country when it says "American" Gun Association.  

Not at all happy with these people.

1 Updates & Rebuttals


Brittany T.

Austin,
Texas,
USA

Hello Jim,

#2UPDATE Employee

Mon, March 13, 2017

Hello,


I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience.  Please send an email to support@gunassociation.org using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!

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