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  • Report:  #1305845

Complaint Review: American gun association.org

American gun association.org I responded to a post on Facebook from a company called American Gun Association they were advertising to the public t-shirts with the name love on it spelt out with weapons  Internet

  • Reported By:
    JoAnn — Santa Rosa California USA
  • Submitted:
    Mon, May 16, 2016
  • Updated:
    Wed, May 17, 2017

I put in an order for two t-shirts and the purchase order went through immediately and my bank was deducted immediately per advertising its stated it would be seven to 10 days until you received your t-shirts two weeks have gone by since the order was placed so I sent emails which is the only contact that they allow you to get to them they responded with a computer-generated reply that something on my end was not proper so I look back at the order and everything including all my personal information and banking information was correct also to the point where they put me through to the UPS tracking system and this also failed. I have asked them to cancel the order and give me my money back and the refuse to answer! I have no choice but to try snd expose this company as im finding out I am not the only one with this issue! 

 

I have been ripped off buy a company advertising t-shirts for sale. The advertisement was by a company called American Gun Association. Org the sales pitch was free t-shirts with the word love on the front spelt out the word love with different weapons. They immediately took my money for shipping and handling costs only promised free delivery within seven to 10 days when promise was not kept I made five different attempts to contact them through email which by the way was the only contact they left with no response on their part I even asked for them to cancel the order and return my money still ignorant to my request I feel that the more consumers that know about this posting on Facebook the less people have to go through what I went through.

3 Updates & Rebuttals


Mike

Westland,
Michigan,
USA

AGA is legitimate shipping just takes much longer than they say

#4Consumer Comment

Wed, May 17, 2017

 I had ordered multiple shirts from this website and i got the email confirmation then i got another email with a tracking number.. When i looked up the tracking number it wasnt valid so i googled them and saw these ripoffreport and i was mad i wasted my money.. So i called customer service and they said wait a few more days.. So i waited and waited and i called them again the tracking number is still invalid.. Customer service told me to wait another week.. So at that point i just gave up.. Well a couple weeks went by and i finally got my package.. So they tell you itll arrive 7-10 business days but it doesnt so dont sweat it.. I think it took about 6 weeks to get my orders.. If you have a problem just call them..


Imtoothru

Costa Mesa,
California,
United States

Speak to a person

#4Consumer Suggestion

Wed, July 27, 2016

 I also ordered shirts and I just googled them found the sight. Clicked on chat and had an answer to my shipping question within 1 minute of starting chat. You might want to try that. There's a link at the bottom of their page that says contact us. Start there. Hope it works out for you.


SKW

North fort myers,
Florida,
USA

Contact them again

#4Consumer Comment

Sat, July 23, 2016

I am a customer of American Gun Association and have ordered the t-shirts among other things....

 

Please try calling 512-366-3332....it may take alot of rings but your call will be answered.........Also the AGA Chairman is Jason Mathers.....

 

I dont know why you're having such difficulty getting through to them but please keep trying.....I have never had any difficulties with ordering or receiving my orders.....

Hope this helps you.

 

I just found one other number you may be able to reach someone.....512-782-4624

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