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  • Report:  #1245541

Complaint Review: American health solutions

American health solutions American Healthcare Solutions enrollment center Harassment Pennsyvania

  • Reported By:
    Tiffany — Milford Pennsylvania USA
  • Submitted:
    Fri, July 31, 2015
  • Updated:
    Fri, July 31, 2015

My phone number was put into an online request for health insurance by someone else (possibly by accident). I have been dealing with phone calls for 24 hours back to back and for the most part have gotten very nice people on the phone that stated they will take me of their list...except for this company. They have called every hour since yesterday! I asked to talk to a supervisor. They advised me they were busy and hung up on me. I called back and asked to be taken off their list and they hung up on me. Then they called me back...yes again! Now I got upset and said that they have called me over and over and said that I would be taken off this list and I told them that this must stop! They laughed at me and said "yeah ok sure we'll stop calling!" I called back, infuriated, and asked to speak to a supervisor, of course being told they were busy, I said "ok I'm sure that's what you always say" and he laughed and said "yes we do" I said "how would you like it if I keep calling back asking for a supervisor every five minutes like you call me every five minutes?" He said, "do you think we care? We get paid by the hour!" With more laughter! And hung up. I called back again three more times and they picked up and hung up each time, but that doesn't stop them from calling me still. I'm trying to block them but they can call from different lines. Now I'm calling the state police!

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