Complaint Review: American Home Mortgage Servicing

Notified by mail of AHMSI taking over mortgage and in the letter there was no mention of there being a service charge for paying "ontime online"! I would have sent a check ahead of time if I was made aware of this!! After reading these "ripoff reports" no way was I sending a check in the mail!! I have never been late and have never been charged by any of my online billing companies a so called "ripoff service charge"!! Sometimes when you pay on the phone there may be a charge, but they tell you "pay online and there is no charge". No, not AHMSI! They want to "rip you off" for just a little bit more that you might need for gas to get to work and then they can forclose because you didn't have enough money for your transportation and wouldn't that make them happy!! Furthermore, it is so frustating because you cannot email them at all under the "contact us"! They only provide you with a phone number and a mailing address!! What reputable company in 2009 does not have an email to contact them??? Expect to spend at least 10-15 minutes if you call them and then you will get NOWHERE anyway! Just "suck it up" and pay the leeches their "online worthless service charge". At least citi bank rewarded you for paying on time (up to 4 days) with no online charge!! I don't believe this was in my original contract!! I do not like to "hate", but I do HATE AHMSI!

David
Cape Canaveral, Florida
U.S.A.